Our office hour is from 8:30AM – 6:00PM(GMT+8 Hong Kong time) Monday to Saturday.
We will response to your emails within 24 hours during weekdays. The turn around time can take up to 48 hours during weekends, delay may also caused by time zone differences. Please also check both of your inbox and Spam/junk folders in your tinydeal and payal email accounts when you expecting an acknowledgement.
I wish you enjoy shopping via tinydeal.com
If you have general questions, quick answers may be found in FAQ at http://help.tinydeal.com/.
Any unaddressed questions, please contact us by Customer Service Express: http://help.tinydeal.com/contact-us
Customer Satisfaction is our focus. As a legitimate business with over 8 years of online selling history, we had settled most issues via effective communication.
Feedback on TinyDeal is not a communication channel and it is NOT revisable. Any problem with the shipment or the item, please feel free to contact us before leaving any feedback. A negative feedback will only deteriorate the issue.
Here are the important policies:
Undelivered Order: http://help.tinydeal.com/faq/detail/35351
Defective Item: http://help.tinydeal.com/faq/detail/496
Incorrect Item Received: http://help.tinydeal.com/faq/detail/497
DOA (Dead on Arrival) Item: http://help.tinydeal.com/faq/detail/495
For more exciting products at unbeatable price, welcome to our website http://www.tinydeal.com.
Drop shipping is available if you are interested in reselling our products. We can ship items directly to your customers and offer after sale services.
Welcome to visit:
TinyDeal Blog: http://blog.tinydeal.com
TinyDeal Facebook: http://www.facebook.com/pages/tinydealcom/153584126947
TinyDeal Twitter: https://twitter.com/tinydeal