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Tinydeal.com

Our office hour is from Monday to Saturday.
The live chat customer service is provided during this time. We will response to your emails within 24 hours during weekdays. The turnaround time can take up to 48 hours during weekends, delay may also caused by time zone differences. Please also check both of your inbox and Spam/junk folders in your TinyDeal email accounts when you expecting an acknowledgement. We wish you enjoy shopping via tinydeal.com

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Pre-Sale

Any doubts about product functions, features, inventory and so on.

After-Sale

Any after-sale issues like logistics, item replacement and so on.

Please select your question type:

  • ⑥ Technical or usage questions problems of website or something else
  • Change shipping address Change shipping address
  • Bulk purchase wholesale, need large quantities for a certain item

 
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Please choose one of the recent orders to continue.

If all the orders above are not you want, you can put your own number here.

Order No.:*

Please select your question type:

  • ① Undelivered order 25 working days after shipment
  • ④ Broken or Defective items received
    In this case, please kindly provide us with proofs as below:
    1) Photos of the front and back of the TD packaging envelope or box
    2) The photos of the Custom Declaration Form, the PO number of the item (http://downloads.tinydeal.com/PO-number.jpg)
    3) The photos, video link or screenshot showing the mal-function of the DOA item(s)
  • ⑤ Wrong or Less Items received
    Please kindly provide us with proofs as below:
    1) Photos of the front and back of the TD packaging envelope or box
    2) The photos of the Custom Declaration Form, PO number of the item (http://downloads.tinydeal.com/PO-number.jpg)
    3) The photos of the incorrect item(s)
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TinyDeal.com

For years tinydeal.com has been serving the needs of each and every customer who logs onto our web site. Customer service is the most important aspect of our business, and we want to be there whenever and wherever you need us. If at any time you need advice, clarification or any additional information about a product we sell, a service we offer or experience any problem whatsoever with our company, you're always welcome to reach out on us via Email: sales@tinydeal.com Thanks for shopping with us!

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