We have a new policy for returning item from Europe now.
You should pay the postage then we will provide you with a label. Please put the label onto the parcel and give it to DHL to send it back.
How to contact DHL?
Here is the official website of DHL:http://www.dhl.com/en/contact_center/contact_express.html
Select a country and click GO. You will find the DHL hotline.
Please look at an example on following pictures.
Want to know more about our policy? Click here :http://help.tinydeal.com/faq/detail/29324
If you have any other question please feel free to contact us at: http://help.tinydeal.com/contact-us.