If you happen to choose DPD European express as the shipping method for your customers, please be aware of some notes below when the tracking information shows 'Consignment awaiting payment of Customs duties':
1, An email from DPD will be sent to your email account in stead of your customer's.
2, The package will only be released by France customs after the payment of tax.
3, Tax can only be paid online through a credit card, for payment details please refer to the email we mentioned in note 1
We suggest you to track DPD packages on http://www.chronopost.fr/en/private/track-your-parcel.Regards,
Tinydeal Dropship Team
You can contact us via email: Dropship@tinydeal.com
Or add our Skype account: DropShip@TinyDeal