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what to do if the card can't be recognized by the phone ?

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  • Welcome to TinyDeal

    1.If the sim card can't be recognized by the phone, what to do ?

    Please make sure that the sim card is not 3 or 3g network  If the SIM card can not be recognized by your phone, please use a paper or nail to wipe the SIM card and the card slot. Sometimes it is just a problem of connection.  Please also check whether you have plugged the SIM card in the right way. Please pay attention to the direction when you insert the sim card and try other sim card to check what the problem is.

    2.If the momemor card can't be recognized by the phone, what to do ?

    If the Memory card can not be recognized by your phone, please use a paper or nail to wipe the memory card and the card slot. Sometimes it is just a problem of connection. If the problem is still unsolved, please let us know and we will follow up and work together to solve it. 

    Any questions please contact us by Customer Service Express: http://help.tinydeal.com/contact-us

    Thanks!

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